Strengthen emotional intelligence, manage emotions with empathy, and create supportive environments where youth feel seen, heard, and safe.
Full Course Description
This 90-minute course is designed for line staff in youth programs who want to strengthen their emotional intelligence and lead with empathy. Learn how to recognize and manage emotions—both your own and others’—to build trust, model healthy behavior, and de-escalate challenging situations. Walk away with practical strategies to create emotionally supportive environments where all youth feel seen, heard, and safe. Enroll now to lead with heart and foster stronger connections every day!
Course Content
Overview: Emotions and Their Impact
EI for Ourselves
EI in Relation to Others
EI at Work with Youth
Wrapping Up
Not Enrolled
Required for Completion
- 29 Lessons
- 1 Check-in
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