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High-Impact Communication

This course will take approximately 2 hours to complete.

This course satisfies these child care training requirements:

  • National Afterschool Association Competencies: 1. Child and Youth Growth and Development
  • National Afterschool Association Competencies: 2. Learning Environment and Curriculum
  • National Afterschool Association Competencies: 4. Interactions with Children and Youth
  • NYC DYCD Core Competencies for Youth Work Professionals: 1. Knowledge of the principles and practices of child and youth development and ability to use this knowledge to achieve the goals of the program.
  • NYC DYCD Core Competencies for Youth Work Professionals: 3. Ability to promote an inclusive, welcoming, and respectful environment that embraces diversity.
  • NYC DYCD Core Competencies for Youth Work Professionals: 4. Ability to foster academic and non-academic skills and broaden participant horizons.
  • School Age Child Care: 5. Business Record Maintenance and Management Child Abuse and Maltreatment Identification and Prevention
  • School Age Child Care: 6. Community
  • School Age Child Care: Standard 4: Administration and Business Practices

Understand how communication styles can influence relationship building, and learn skills to improve your professional interactions.

Course Content

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Module 1: Course Overview

Module 2: Why Good Communication Matters
Module 3: Strategies for Impactful and Healing-Centered Communcation
Module 4: Applications of Good Communication
Module 5: Wrapping Up
Not Enrolled
This course is currently closed

Course Includes

  • 24 Lessons
  • 8 Topics
  • 5 Check-ins
  • Course Certificate